COVID-19 Update, Leisure Club re-opening on July 20th

COVID-19 Update, Leisure Club re-opening on July 20th
We are looking forward to welcoming all our members and guests back to the leisure club! We are excited to announce we will be re-opening our doors on July 20th 2020.
We’re currently working behind the scenes to ensure that we are taking every precaution necessary to ensure the safe return of all our members, guests and staff ensuring the club meets the highest cleaning and disinfection standards so you will have the upmost confidence in your comfort and safety.
Following our government’s advice and HSE guidelines; we will be introducing a new booking system which will allow for appropriate social distancing in the facilities and time for deep cleaning. There will be allocated time slots for the pool, the gym and for fitness classes. More information will be posted on how you can book your time slot once we have our system in place.

Our Response to COVID-19
Our response to COVID-19 is constantly changing to adapt to updates in restrictions and industry best practice. As further details of the next phase are released, we will update our response accordingly.
• We are meticulously cleaning and sanitizing the club more than ever before. You will see us throughout the day sanitizing high contact locations (doors, handles, equipment, etc).
• You will see plenty of signage and communications reinforcing social distancing and enhanced hygiene measures. In addition to informing you of these requirements, the signage is also present to remind you of the important role you play.
• Pool Users – Changing rooms are open for people using the swimming pool only so please leave your valuables in the car if possible. Your visit is maxed at 1hour.
• Gym users – Come ready to work out, exercise and then go home to change and shower. Your visit is maxed at 1.5 hours.
• Fitness Class users – Come ready to work out, attend the class and then go home to change and shower. Your visit is maxed at 1 hour.
• Hygiene stations will be placed at entrances and throughout our club. Please use hand sanitizer frequently, upon entering, exiting, and throughout your time in the club.
• Proactively monitored by staff, we ask our customers to abide by occupancy/density restrictions. Signage will be placed accordingly reinforcing social distancing requirements (2m distance) and noting specific occupancy limits in spaces.
• We strongly encourage payment by debit card/credit card.
• Whenever possible members will be directed online for new memberships, program enrollments, group fitness bookings, outstanding balance payments, etc.
• Wearing of face masks is encouraged but not compulsory.
IMPORTANT INFORMATION TO NOTE:
• Customers showing cold/flu-like symptoms (cough, fever and/or respiratory symptoms) are not permitted in the facility until these symptoms have cleared for a number of days.
• Water fountains will be temporarily unavailable. Please bring a filled water bottle from home or purchase bottled water from our vending machine.
• Changing room access, lockers and showers will be strictly only for pool users during the initial reopening, with a plan of future phased access in accordance with government guidelines this again is to put your safety first.
• During your workout in the gym area, it is important that you stay at the one workout station / machine, until the next desired station / machine is free.
• All visitor’s attendance will be recorded including the time of entry and phone number for contact tracing purposes. Visitors include visit pass holders, members and staff.
• The sauna, steam room and jacuzzi will remain closed due to government guidelines.
• Hairdryers and tog dryers will not be in use.
• We encourage all staff and customers to download the COVIDSafe app. All staff have completed COVID-19 infection control training.
• There will be an allocated 1 hour slot every afternoon for staff to carry out a deep clean.
MEMBERSHIPS
We would also like to remind members that all Direct Debit payments had been frozen and no money for memberships came out of your account since March. These will start back up again from August 04th, if you wish for your payments to remain on hold we would advise you to contact Barbara.
For all non Direct Debit members your memberships have been frozen since March. When we return to business as normal your memberships will be unfrozen and all time will be automatically added onto the end of your membership.
However, we understand the continued need for membership flexibility to enable you to resume your membership once you are comfortable to do so, if you wish to leave your membership on hold please send us an email and we can update your file.
We ask for your patience during this time to make sure that we have everything put in place to ensure the highest possible standards of health and safety. We look forward to welcoming you all back on July 20th. If you have any queries on memberships please contact our Sales & Accounts Manager Barbara at bcashen@theardilaunhotel.ie or by phone on 091 514 700.
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